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    RETURN POLICY

    Cashmere Polo Club gives paramount importance towards customer satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return Goods for quality problems within 10 days from the date of delivery to you. The return goods must be shipped back to us within 30 days from the date of delivery and must be in new, unused and unworn condition and have the garment tags still attached. The Goods must also be accompanied by our dispatch paperwork. Please note that when the Goods are returned for quality problems we will examine them. If the Goods have quality problems we will repair them (if possible) or replace them with new Goods. If we are unable to repair or replace the Goods in a timely and satisfactory manner, then we will refund the price paid for the Goods (including any costs borne by you to return the Goods, provided you provide evidence thereof in writing) to the card or bank account used for the original purchase in accordance with the applicable regulations. If we reasonably believe that the Goods you have returned to us are not faulty/damaged and do not have quality problems, or have been damaged due to misuse, you will not be entitled to a refund and/or repair and/or exchange and we will return the original Goods to you.

    The Goods should be returned to the following address: Cashmere Polo Club, Sir John Pope Hennessy Street, Curepipe, Mauritius.

    We strongly recommend that you send the Goods by courier (or an equivalent ‘signed for’ delivery service) to ensure proof of delivery and insurance of Goods. We cannot be responsible for any Goods that are lost in transit. Refunds will only be made to the debit/credit card used to purchase the Goods and we will endeavour to process your refund within 30 days from the date we receive the returned Goods.

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